Many New Hires Lack Soft Skills: How Manufacturing Can Fix It

The Growing Soft Skills Problem in Manufacturing

Many companies struggle to find workers with the right soft skills. These include communication, critical thinking, teamwork, and work ethic—essential for success in manufacturing.

According to a recent Cengage/Morning Consult survey, 75% of employers say new workers lack these important skills. This leads to longer training times, slower production, and mistakes on the job.

But there’s good news! Manufacturers can train workers and partner with schools to close this skills gap.

Why Soft Skills Matter in Manufacturing

Soft skills help workers collaborate, problem-solve, and stay productive. Here’s how they impact manufacturing:

• Communication – Poor communication leads to mistakes, delays, and safety risks. Workers need to express themselves clearly and listen to instructions.
• Critical Thinking – Many new hires struggle to solve problems or think outside the box. Employers need workers who can analyze issues and find solutions quickly.
• Work Ethic – Many companies say young workers lack responsibility, punctuality, and dedication. Strong work habits lead to higher efficiency and fewer mistakes.
• Workplace Etiquette – Many employees don’t understand basic professional behavior, like respecting coworkers and following rules.

Manufacturing Employers Struggle with Soft Skills

A Criteria Corp study found that young job candidates’ test scores on critical thinking and communication have dropped since 2019. This means many new hires enter the workforce unprepared.

• 55% of employers say they can’t find workers with strong communication skills.
• Nearly two-thirds say new employees lack problem-solving abilities.
• Poor soft skills lead to longer onboarding, costly mistakes, and lower productivity.

To fix this, companies need to train new hires and work with schools to teach these essential skills.

How to Close the Soft Skills Gap in Manufacturing

1. Partner with Trade Schools and Colleges

Manufacturers should team up with schools to guarantee students learn both technical and soft skills. This can include:

• Internships & Apprenticeships – Hands-on learning before graduation.
• Communication & Teamwork Training – Teaching students to work well in a team.
• Critical Thinking Exercises – Encouraging problem-solving in real work situations.

2. Train Workers in Soft Skills

Manufacturers can include soft skills training in onboarding to help workers:

• Improve communication through clear instructions and active listening.
• Solve problems faster with critical thinking exercises.
• Learn time management and responsibility to build a strong work ethic.

3. Encourage a Strong Work Culture

A great workplace starts with mentoring, clear expectations, and leadership support. Here’s how manufacturers can help:

• Pair new hires with experienced workers to learn best practices.
• Encourage teamwork and responsibility with rewards and incentives.
• Teach workplace etiquette to create a respectful, professional environment.

Final Thoughts

The soft skills gap is hurting manufacturing efficiency, safety, and teamwork. But with the right training, school partnerships, and leadership, companies can develop a stronger, more capable workforce.

Are you struggling to find workers with the right skills? Start by investing in training and partnerships to prepare employees for success!

We Want To Know

1. What soft skills do you think are most critical for success in manufacturing, and how can they be better taught?
2. Have you faced challenges with new hires lacking soft skills? How has this affected your operations?
3. What strategies have you used to improve workplace communication and teamwork in your facility?
4. Should vocational schools and trade programs focus more on soft skills training? If so, what skills should be prioritized?
5. How can manufacturers create a culture that encourages problem-solving, adaptability, and continuous learning among workers?

Let us know in the comments below!